btb222 Privacy Policy
Protecting your personal information is our highest priority. This policy fully and transparently describes how btb222 collects, stores, and uses your information.
About This Policy
This privacy policy applies to all users of the btb222 platform. When you register, log in, or use any service on btb222, you agree to the terms of this policy. Please read it carefully. Our Terms and Conditions and Responsible Gaming policy are also consistent with it.
Data Collection
We collect the following types of personal information for registration and use of services on the btb222 platform. The information collected is used solely to improve platform services and verify user identity.
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID (NID) or passport number (for KYC verification)
- Payment information — bKash, Nagad, Rocket, or bank account number
- Residential address
1.2 Information Collected Automatically
- IP address and device type
- Browser information and operating system
- Logs of visit times, pages visited, and gaming activity on the site
- Information obtained from cookies and similar tracking technologies
How We Use Your Information
btb222 uses the information collected only for the following legitimate purposes. We never sell your information or share it with unauthorized third parties.
- Creating, verifying, and managing accounts
- Safely processing deposits and withdrawals
- Preventing fraud and complying with Anti-Money Laundering (AML) regulations
- Verifying the 21+ age requirement
- Managing responsible gaming tools
- Providing applicable bonuses, promotions, and VIP benefits
- Providing customer support and resolving disputes
- Ensuring platform security and stability
- Meeting applicable legal and regulatory obligations
Data Storage and Security
btb222 uses internationally standard security technology to keep your personal information safe. Our servers and data transfers are fully protected by SSL encryption.
3.1 Security Measures
- 256-bit SSL/TLS encryption technology
- Two-Factor Authentication
- Regular security audits and vulnerability testing
- Restricted access — only authorized staff can view data
- Encrypted database storage
3.2 Data Retention Period
Even after an account is closed, data may be retained for a specified period as required by law. After that period, data is securely deleted.
Sharing Information with Third Parties
btb222 never sells your personal information. However, necessary information may be shared with trusted partners in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, and banking partners to complete deposits and withdrawals.
- Identity verification services: With approved verification agencies for the KYC process.
- Game providers: Technical information with providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to ensure the gaming experience.
- Legal authorities: In response to a court order or a lawful request from a law enforcement agency.
- Fraud prevention agencies: In the interest of protecting platform security.
All third parties are contractually bound to uphold btb222's privacy standards and may not resell or misuse your information.
Cookie Policy
The btb222 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
5.1 Types of Cookies
- Essential cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
- Functional cookies: Help remember your language, game preferences, and account settings.
- Analytics cookies: Used to review site usage and improve services.
You can disable non-essential cookies from your browser settings. However, this may limit some functionality of the site.
User Rights
As a btb222 user, you have the following rights over your personal information. Contact our support team to exercise these rights.
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your personal information in certain circumstances (subject to legal obligations).
- Right to object to processing: The right to object to the use of your information for specific purposes.
- Right to data portability: The right to receive a copy of your information in a structured format.
- Right to withdraw consent: The right to withdraw consent given for data processing at any time.
Protection of Minors
btb222 is a responsible gaming platform. Our services are for people aged 21 and over only. We do not knowingly collect any personal information from minors.
Age verification during registration is mandatory. If we learn that information from a minor has been accidentally collected, it will be immediately deleted and the associated account will be closed. Parents can report any concerns to our support team. You can find more details on the Responsible Gaming page.
Marketing Communications
If you consented to marketing communications at the time of registration, btb222 may send you emails or SMS messages about new promotions, bonus offers, and platform updates.
- You can turn off marketing messages at any time from your account settings.
- Even if you turn off marketing messages, necessary transactional messages (deposit confirmations, security alerts) will continue to be sent.
- If you have any objection to a marketing message, please contact the support team.
Policy Changes
btb222 may update this privacy policy from time to time. For any significant changes, we will send a notice to your registered email or display a clear notice on the site.
If you continue to use the platform after an updated policy is published, you will be considered to have agreed to those changes. It is therefore advisable to review this page periodically.
Contact and Complaints
Our support team is available seven days a week, 24 hours a day, for any questions, requests, or complaints regarding your privacy. Contact us through the channels below to exercise your rights or raise any concerns.
Live Chat Support: Get direct support in Bengali 24/7.
Email: [email protected]
For privacy-related requests, mentioning "Privacy Request" in the subject line will get a faster response. We process all requests seriously.
Useful Pages
For more information about our policies and support: